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In accordance with the Law 34/2002 (11th July) of Information Society Services and E-Commerce, the following terms and conditions apply to the access and use of this website, the owner of which being INNOLACT S.L.

Privacy Policy

Your privacy is very important to INNOLACT, SL. (henceforth “INNOLACT”)

This statement describes the practices of gathering and distribution of information relevant to the website, including the type of information collected, how it is used and how we treat your personal data. In summary, we do not acquire any information of a personal nature (in the following referred to as “personal information”) other than that which you choose to provide us with and we do not sell, loan or in any other way reveal personal information to any third parties outside of INNOLACT.

Personal Data Protection (Protection of Personal Information)

In accordance with the Organic Law 15/1999, (13th December), of Personal Data Protection (henceforth PDP), and the Royal Decree 1720/2007, of 21st December, in which the PDP Development Regulation (henceforth DRPDP) was passed, INNOLACT has implemented the technical and organizational security measures required for all organizations, whether public or private.

The user agrees to the use of stored data on this website for the purpose of gathering information. In cases where it may be necessary to complete a form, the completion of such will imply that the user was informed (by virtue of Article 5, PDP) and where applicable, the user gave the corresponding consent (under Article 6, PDP) by means of the clause attached to the form and the privacy policy present.

“In accordance with the Article 5 of the Organic Law 15/1999 of Personal Data Protection, you are informed that the personal data gathered in this website or via email messages can be found, as required by law, in the Spanish Data Protection Agency in a customer’s file. The sole purpose of this data is to establish communication with you, the customer. The entity responsible for the file is INNOLACT S.L. You retain the right to access, correct or cancel the personal data pertaining to you in this file. In the event of this arising, please contact us at the following address: Polígono Industrial de Castro Riberas de Lea, parcelas 55 y 56, Castro Riberas de Lea, 27260 Lugo; or by means of an email to the following email address: administracion@innolact.es”

Innolact S.L. formally agrees to comply with the previously mentioned regulations, and in doing so, ensure compliance of the technical and organizational security measures by those working for the company who work with personal data. Said personnel are bound by the same terms of secrecy and confidentiality as INNOLACT S.L.

Data Collected Automatically

As with many companies, we may store information on your computer in the form of “cookies”. A cookie tells us if you have visited our website previously and which pages you have viewed. The cookies that we use do not gather any personal user information, they do not provide us with any means of contacting the user, nor do they extract any information from your computer. The majority of internet browsers allow you to delete cookies from your hard drive, block all cookies or receive a warning prior to storing a cookie on your computer. We refer you to your web browser’s instructions or the Help Screen button for more information related to these options.

Review and Correction of your Personal Information

You, the user, agree to communicate to INNOLACT any changes in your personal information, in order to maintain the information contained in the INNOLACT records accurate and error-free at all times. We can continue to store your information in our archives for the purpose of technical and legal requirements, security-related restrictions, the integrity and functioning of our website or to resolve disputes.


INNOLACT guarantees the confidentiality of your personal data and for this reason has adopted the technical and human measures necessary to achieve the security and protection of its information systems. All the information received from participants and/or users is protected from unauthorized use or access. All the information available to us remains protected by our security measures, which are periodically reviewed and updated. However, be aware that it is possible that others may read messages sent to us via the Internet, and we therefore recommend that you refrain from sending any confidential information by email.

Changes to the Privacy Policy

INNOLACT, places the upmost importance on the individual’s right to privacy and their concern for online security. As the internet and its related legislation evolve, our Privacy Policy and Terms and Conditions will continue to adapt and develop. Consequently, we reserve the right to modify at any time, with or without prior notice, the current Privacy Policy, as well as the Terms and Conditions applicable to the current website. We advise that you review the changes periodically.

Method of Contact

If you have any query concerning our Privacy Policy, the practices applied to this website, or your visit to any website of INNOLACT, please contact the company by email at administracion@innolact.es

External Links

Our website may contain links (hyperlinks) to third party websites, included for your convenience. INNOLACT does not endorse, nor has it reviewed all the material accessible via these links to third party websites and is therefore not responsible for the content displayed therein.

The user is responsible for accessing and viewing of these websites at their own risk. We encourage our users to be aware when leaving our website and to read the Privacy Policies and other security measures of any other companies. Please be aware that we are not responsible for the policies and practices of other companies.

Intellectual and Industrial Property

The trademarks, logos and service marks that appear on this website are property of INNOLACT S.L. You are not authorized to use this content without the prior written consent of the owner of the aforementioned trademarks, logos and service marks. Quescrem is a trademark of Innolact S.L.

Cookies policy

The site http://www.quescrem.es uses cookies to facilitate the relation between the visitors and our content and to allow the elaboration of statistics regarding the visits we receive. Pursuant to article 22 of Law no. 34/2002, on the services of the Information Society, amended by the Royal Decree-Law no. 13/2012 which transposes among others the EU Directive 2009/136/CE, we proceed to give you detailed information concerning the use of our web page.

The cookies are small files which are copied to the navigator used by each visitor of our web page so that our server could remember the visit of that user later, when he accesses again our contents. This information does not reveal his identity or other personal data and it does not give access to the contents which are filed on his PC, but it allows our system to identify you as a certain user who has visited our page before, has viewed determined pages, etc, and besides, it allows it to remember your personal preferences and technical information such as the visits you have made or the concrete pages you have viewed.

If you do not wish your navigator to remember cookies or you prefer to receive information each time a cookie is asking to be installed, you can set your navigation options accordingly. Most of the navigators allow you to manage the cookies in 3 different ways:

  • The cookies are always rejected
  • The navigator asks the user permission to install each cookie
  • The cookies are always accepted

Your navigator may also include the possibility to select in detail each cookie you wish to install on your computer. To be more specific, the user may usually accept one of the following options:

  • Reject the cookies from certain domains
  • Reject the cookies from third parties
  • Accept the cookies as non persistent (they are eliminated when the navigator is closed)
  • Allow the server to create cookies for a different domain.

You can find information regarding the configuration of the most frequently used navigators in the following places:

  • Google Chrome, from here
  • Internet Explorer, from here
  • Mozilla Firefox, from here
  • Safari, from here

As for the cookies from third parties, namely those that do not belong to our web, we cannot assume responsibility for the content and the truth of the privacy policies which they include, thus the information we are offering is always referring to the source. We have only 1 type of third party cookie that corresponds to Google Analytics. It is used to report statistics to the above mentioned third party.